Privacy Policy tony99

1 Collection of Personal Information

tony99 collects personal information from members in several different circumstances. The information we collect is intended to allow us to provide services that are secure, efficient and compliant with the international licensing requirements we adhere to.

Information we may collect includes:

• Full name as shown on your identity card (MyKad) or passport
• Active email address and mobile phone number
• Date of birth for age verification purposes (21 years and above)
• Payment account information including e-wallet details such as Touch 'n Go eWallet, DuitNow and other methods you have registered
• IP address, device type and other technical information related to your login session
• Transaction records including deposits, withdrawals and game activity history
• Identity verification documents submitted during the KYC process

We only collect information that is strictly necessary for service and compliance purposes. tony99 does not collect sensitive information such as biometric data unless required by the licensing authority.

2 Purpose of Use of Information

Every piece of information we collect is used responsibly and only for the purposes stated. tony99 uses your personal information for the following purposes:

• Identity verification and establishment of a valid member account
• Processing deposits and withdrawals via your chosen payment method
• Conducting compliance checks including Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures
• Providing effective customer support when you contact our team
• Sending important notifications related to your account, promotions or changes to the terms of service
• Analysing usage patterns to improve platform quality and user experience
• Detecting and preventing fraudulent activity, account misuse or unauthorised access attempts

tony99 will not use your information for any third-party marketing purposes without your consent. If you do not wish to receive promotional communications from us, you may withdraw that consent at any time through your account settings or by contacting our customer support.

3 Disclosure to Third Parties

tony99 respects the confidentiality of your personal information. However, in certain limited and specific circumstances, we may need to share your information with trusted third parties.

Circumstances in which disclosure of information may occur:

• Payment service providers that process your transactions, such as e-wallet platforms and FPX
• Technology service providers that help us operate the platform infrastructure securely
• Regulatory authorities or law enforcement agencies when required by law
• Independent auditors and compliance partners bound by strict confidentiality obligations

All third parties working with tony99 are bound by confidentiality agreements and are required to meet data security standards equivalent to our own. We do not sell, rent or transfer your data to any external party for commercial purposes.

4 Information Security

tony99 continuously invests in security infrastructure to protect members' personal data. The technical and organisational security measures we implement include:

• Data encryption during transmission using TLS/SSL protocols
• Data encryption during storage on our servers
• Strict internal access controls — only authorised staff may access sensitive data
• Continuous system monitoring to detect suspicious activity
• Regular security audits by independent parties
• Two-factor authentication (2FA) for internal admin accounts

While we take all reasonable steps to protect your data, it should be acknowledged that no system on the internet can be guaranteed to be completely secure. tony99 encourages you to use a strong password, not share your login details with others, and contact us immediately if you suspect any suspicious activity on your account.

5 Cookies and Tracking Technologies

The tony99 website uses cookies and equivalent tracking technologies to improve user experience, analyse traffic patterns and ensure the security of your login session.

Types of cookies we use:

• Session cookies — required to maintain your login status while using the platform
• Preference cookies — store your chosen settings such as language and display format
• Analytics cookies — help us understand how users interact with our website without identifying you personally
• Security cookies — used to detect and prevent unauthorised access and fraudulent activity

You may configure your web browser to reject or delete cookies. However, please note that some tony99 platform features may not function correctly if certain cookies are disabled. tony99 does not use cookies for third-party advertising purposes.

6 Your Rights

As a tony99 member, you have certain rights regarding the personal information we hold. We respect and facilitate the exercise of these rights:

• Right of access — you may request a copy of the personal information we hold about you
• Right of rectification — you may update information that is inaccurate or outdated at any time
• Right of erasure — you may request that we delete your data subject to applicable compliance and legal obligations
• Right to restrict processing — you may ask us to limit how we use your data in certain circumstances
• Right to object — you may object to the processing of your data for specific purposes such as marketing communications
• Right to data portability — you may request a copy of your data in a machine-readable format

To submit any request related to the above rights, please contact our customer support team via live chat or email. We will process your request within a reasonable timeframe in accordance with applicable compliance requirements.

7 Data Retention

tony99 retains your personal information for as long as your account is active or as long as it is needed to provide services to you. We also retain data for a specified period after account closure to meet our legal, compliance and international licensing obligations.

Financial and transaction records are typically retained for the period prescribed by anti-money laundering compliance requirements. Information related to disputes or investigations will be retained until the relevant case is fully resolved.

When data is no longer needed, tony99 will ensure it is securely deleted or anonymised using procedures that meet the prescribed security standards. ♻️

8 Changes to This Policy

tony99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in business practices, new technology requirements or updated compliance obligations.

If there are significant changes to the way we collect, use or protect your personal information, we will notify you via your registered email or an in-account notification before the changes take effect. Continued use of the tony99 platform after that notification is sent will be considered as your consent to the changes made.

We encourage you to review this Privacy Policy periodically to ensure you are always up to date on how we handle your personal data. The date of the last update will always be displayed clearly at the top of this document.

9 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal information, the tony99 team is ready to be contacted through the following channels:

We are committed to responding to every privacy-related enquiry carefully and professionally. Our support operates 24/7 in Malay and English.